Hi, I would like to raise an official complaint and would like a written response.
Firstly, when I originally called to transfer, the representative lied to me and tried to force me to cancel my subscription and take out 2 new subscriptions. He told me there was no way to transfer an account and I would have to pay £180 cancellation fee unless I took out 2 new accounts one in the new address my brother in law was moving to and one in my name in my current address. I asked to speak to a manager and he lied again and said that managers do not take calls.
I know he lied as I called again and spoke to someone in customer services who said I could do a transfer of responsibility and put me through to a manager.
Secondly, it has been 6 weeks of Sunday mornings spent talking to you on the...
Consumer Complaints
To the wonderfully useless service camhs, a huge thank you.
Thank you for not noticing my condition, for allowing it to go on without care or attention. It has allowed me to form great bonds with all my visions and shaped me almost undoubtedly to the binge eating nervous wreck I am today
Thank you for encouraging family therapy, for giving me untold anxiety over treatment I didn't want yet felt had no other option as otherwise I would receive nothing. Thanks for all the sleepless nights I've spent worrying over what it would be like as no one explained it to me.
Thank you for talking over me every time I have a review or think things are going well so I lose any confidence in speaking up for my self and now no longer contribute in class.
Thank you for my double chin and muffin top I...
2,231
As San Franciscans contemplate Proposition F, a measure that would crack down on Airbnb rentals, I would like to address the "regular people" hosts who are trying to use Airbnb to make ends meet. Airbnb likes to portray "regular people" hosts as the face of its company. These are people who rent out a spare room to tourists to make some extra money in these difficult times. What could be wrong with that?
Nothing is wrong with it. Indeed, I think that use of their home is legitimate. But here's the problem that none of the "regular people" hosts who testify at public hearings and who are the face of Airbnb's $10 million "No on Prop F" campaign have been willing to admit: an increasing amount of Airbnb's commercial activity in cities like San Francisco, New York and Los Angeles does not...
2,963
Dear Mr Easthope
Iv wrote to you privately and Iv followed your procedures but as I write this, your company has failed me...
3,447
Dear Mr. Hinshaw:
I appreciate your role as "Chief Customer Officer" at HP, because as an HP customer, I have encountered one of the most frustrating business processes I've come across while trying to get service on my extended warranty bought through HP. Automated emails telling me there's a delay (and another and another, for months on end), calls to call centers (and supervisors), a promise to be assigned to a case manager (initially unfulfilled), then a case manager who missed the opportunity for a sincere apology and modest accommodation for what has been an unbearably bad process.
It has been over 4 months now that HP has had my computer, for a repair that I was told would be returned within 10 days. I'll detail the chronology below, but at this point the case manager and I...
3,896
Dear Dermawear,
Why in the world would you think it was alright to film and then air and advertisement that belittles women in a country which already has negligible respect for them?
In case it's slipped your memory, your advertisement was based on a man being asked to judge a woman's appearance and then refraining from an answer as the camera zoomed in on her "fat" stomach. He was depicted as refusing to answer because he didn't think she looked "good" in what she was wearing, but wanted a promotion.
Now let me just state ask the problems with this. First of all, just the fact that he didn't answer based in her appearance and say called "fatness" which I regret to inform you doesn't really define someone's beauty, is just wrong. Maybe you don't know about all the teenagers, grown...
2,637
To British Airways
I am writing to you as a BA passenger - flight BA530 - departed LHR on 9th Sept. Out names are Anthony Tansley and Laura Mitchell. We have experienced the worst customer service i have ever experienced and the issues are on going. In order to reveal the depth of this service failure i am going to detail step by step the loops your company has made us jump through and the repeated failures to provide us with any clarity on our on going situation.
First, a little context. Myself and my new wife (married 24 hours at point of departure) are flying out on our honeymoon - a special occasion for most people - but even more so for us. Without the frankly depressing and heart breaking detail, the last 18 months have been the worst of mine, my new wife’s and my family’s...
2,962
As health professionals engaged directly in the largest preventable health crisis facing the U.S. -- and increasingly, the globe -- we ask that you stop marketing junk food to children.
The rates of sick children are staggering. Ballooning health care costs and an overburdened health care system make treatment more difficult than ever. And we know that reducing junk food marketing can significantly improve the health of kids.
Our community is devoted to caring for sick children and preventing illness through public education. But our efforts cannot compete with the hundreds of millions of dollars you spend each year directly marketing to kids.
Today, our private practices, pediatric clinics, and emergency rooms are filled with children suffering from conditions related to the...
6,007
Protecting our loved ones and yours is the reason we founded The Honest Company. As parents, it pains us to hear that anyone has had a negative experience with our Sunscreen. We develop and use Honest Sunscreen to protect our own children – Honor, Haven, Luke, Evie, and Poppy – at the park, in the pool, outside, every day. As with everything we do, we take sun protection seriously here at Honest.
We have a dedicated team of Honest employees, parents, and partners who carefully reviewed our Sunscreen product to make sure that it meets our highest standards prior to release. Our previous Sunscreen formulation had a 40-minute water resistance and customers told us that it didn’t apply as easily as they would’ve liked. Based on our own experience and consumer feedback, we redesigned our...
2,599
Hey Ebay!
I am writing in relation to your poorly-worded advertising. A clear breach of the Trades Descriptions Act.
I was under the impression I could find anything on your website. I mean over the years I have stumbled upon some questionable yet interesting items. I used to be impressed by your range and variety, a blessing and a curse.
So after hearing today that Tesco will be removing certain sugary products from their shelves in order to tackle childhood obesity I was outraged. Why should we all suffer?!
I love Ribena and am very much astonished that I will no longer be able to purchase it at my local Tesco. I decided I needed to protest. I wanted to dress up as a Ribena bottle in protest again the banning. I was going to parade around the store like Superman on a...
3,446