Consumer Complaints

Protecting our loved ones and yours is the reason we founded The Honest Company. As parents, it pains us to hear that anyone has had a negative experience with our Sunscreen. We develop and use Honest Sunscreen to protect our own children – Honor, Haven, Luke, Evie, and Poppy – at the park, in the pool, outside, every day. As with everything we do, we take sun protection seriously here at Honest. We have a dedicated team of Honest employees, parents, and partners who carefully reviewed our Sunscreen product to make sure that it meets our highest standards prior to release. Our previous Sunscreen formulation had a 40-minute water resistance and customers told us that it didn’t apply as easily as they would’ve liked. Based on our own experience and consumer feedback, we redesigned our...
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Hey Ebay! I am writing in relation to your poorly-worded advertising. A clear breach of the Trades Descriptions Act. I was under the impression I could find anything on your website. I mean over the years I have stumbled upon some questionable yet interesting items. I used to be impressed by your range and variety, a blessing and a curse. So after hearing today that Tesco will be removing certain sugary products from their shelves in order to tackle childhood obesity I was outraged. Why should we all suffer?! I love Ribena and am very much astonished that I will no longer be able to purchase it at my local Tesco. I decided I needed to protest. I wanted to dress up as a Ribena bottle in protest again the banning. I was going to parade around the store like Superman on a...
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Today was the worst day of my life. I sit here not knowing if my dog is going to live and frankly while I don’t blame you completely, there is a hell of a lot you could have done to prevent this horrible situation. Today our dog got into a pack of Icebreakers gum – a Hershey product. Within one hour our sweet two-year-old lab was vomiting, seizing and had lost all function to walk. The deadly ingredient: Xylitol. After being rushed to the emergency veterinary clinic and met in the parking lot by a stretcher and two nurses, our dog is stable but waiting for the results of a liver test. Did you know this ingredient can causes liver failure in dogs? Do you have children? Right now my child is at the mercy of your product because you didn’t care to put a label warning naive dog...
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I am one of thousands of sellers using eBay, who is at the end of my tether about the lack of support that is being offered, with regards to buyers who are making fraudulent claims and demanding unjustified refunds. I have done everything that I can to try to reduce the risk of an unhappy customer. I have read your “Sellers Protection” policy, I have followed your guidelines to the letter. I have been open and honest about the description of my product, listed every piece of information about my product and done everything within my power to play by the rules set out by eBay. However, on this particular occasion, the buyer did not read my advert correctly, demanded a refund and opened a case against me. Despite supplying supporting evidence to eBay, which: confirmed that...
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Dear Mary Barra, My name is Chelsea Stecyk. My husband, Coleman, and I bought a 2014 Volt from the Dublin, CA Chevrolet in December of 2014. Up until this past weekend, I would have told you that the Volt has been great. (VIN 1G1RE6E48EU173605) Last weekend, my husband and I drove the Volt down to Los Angeles for a business trip. On Saturday, May 30, I was in the Volt by myself running some errands. As I turned left from an unprotected left turn, the Volt lurched forward and dropped in acceleration to 3mph. No matter how hard or far I pushed the gas pedal the car would not accelerate. I crawled through the intersection at 3mph with oncoming traffic going closer to 40 or 50 mph. as soon as I got to the other side of the intersection, I felt everything re-engage and the...
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Dear Cap­tain Dick­weed, When I met you at the im­pres­sion­able age of 16, I had stars in my eyes. Wow, I said. Look at that sexy mid­dle 20’s guy drink­ing straw­ber­ry hill and smok­ing weed. Lit­tle did I know, you were a dead­beat dad to your old­er chil­dren? Lit­tle did I know, you still lived with your par­ents? Lit­tle did I know, you were im­ma­tu­ri­ty wrapped in ir­re­spon­si­bil­i­ty? I was too busy be­ing ex­cit­ed that you would want me. I was aban­doned by my moth­er and in line to be thrown out by my fa­ther. You, be­ing 10 years my se­nior, looked like my knight in shin­ing ar­mor. My teenage re­bel­lion against au­thor­i­ty fit quite well in­to your world. Your re­fusal to ma­ture and my lack of ma­tu­ri­ty were great bed­mates. You, 26, nev­er stopped to con­sid­...
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Dear America, I didn’t choose to be a member of the Thin Blue Line, but as people say about so many other families, I married into it. I chose to share my life with a man who is good and honest and kind and an upstanding citizen, and he also happens to be a police officer. So I have been indoctrinated into a culture of men and women who perform a job that very few would choose to do, a thankless job, a job that could take their lives at any time. Being a police officer has always been a dangerous one, but today, it is more treacherously perilous than ever, for I am writing this letter one day after the brutal murder of two New York City police officers. In the wake of the turmoil in Ferguson, a movement sprang up and is spreading like a plague across this country, seeping into...
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Dear Every Single Business Owner That Is and Ever Will Be, As a potential customer of your business I want you to know something important: I will still buy your products if you need to increase the pricing in order to ensure worker safety and dignity. Too many times I have heard captains of industry explain away horrific worker conditions and literally criminal behavior all in the name of keeping prices down. You may think that as a consumer I am motivated solely by price, but that is incorrect. If I hear a company treats their workers well, I am more likely to purchase their product over a cheaper-priced item from a competitor. The reverse is also true. If I hear a company treats their employees poorly, then I am more likely to buy a more expensive product from a competitor...
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see also my site http://stanw965.wix.com/misscarge The English Crown Prosecution Service (CPS) hid vital Exhibits that would of given me a defence at my Crown Court trial in August 2010 I have the missing evidence now Missing Exhibits. •No Crime First Account statements from victim...
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Dear academic publishing houses, Why are your books so effing expensive? What's with paperbacks that cost 50 bucks? What's with hardcovers that cost 75 or a hundred bucks? What's with Kindle e-books that cost forty or fifty bucks? They're electrons, for crying out loud! What's with medium-important books by medium-important philosophers going out of print all the time? (Even On The Plurality of Worlds was out of print throughout the late 90s, and that’s an important book by an important philosopher.) What's with a lot of books costing over 200 bucks used? I realize that there's not much demand for these books, and that there are a variety of costs associated with producing them, and stuff, but come on. You look at these prices and it's hard to think they're set by someone who wants...
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