Consumer Complaints

Dear Blizzard, I've been a loyal fan since the Warcraft 3 days and been playing WoW since the US Open Beta (including searching NYC Phone directory to find somebody with my name, so I could enter an address for registration). I have had an active WoW subscription (and sometimes even two or more) for at least 10 of the past 12 years and have spent more on Hearthstone and Heroes of the Storm than my girlfriend on shoes. On a yearly basis I stayed up until 5am to watch BlizzCon, despite the time difference of living in Europe. Even when I found out I had to start from scratch because my career took me to Australia and I had to leave my veteran toons behind on the EU servers, I bit the bullet, spent more money and re-bought a game I had owned for nearly a decade. I have been around for a...

Taco Bell Girl, Every week, I come in to town with my father to help my grandmother, who lives alone and needs help with mowing her lawn and taking care of her house. We leave his work at 11:30 and proceed to head down to her house. Before we leave, I tend to go on a stroll through the streets of the town and check out the fine businesses and shops that I find, and I normally roam around on the campuses of the local university. While walking this morning, I found myself craving a breakfast meal, so I headed down to the nearby Taco Bell, which I had heard had a great dollar menu. When I arrived at the Taco Bell, you greeted me with a smile and asked what I would like to purchase. Going off the dollar menu, I selected to hash browns and a small fountain drink. I paid the three dollars...

Open Letter to Easy and Magic Tribal Hair First things first, this is an excerpt from your response to my Better Business Bureau Complaint. "YOU ARE NOT BUYING DIRECTLY FROM ETSY, BUT FROM ONE OF THE MANY TALENTED SELLERS ON ETSY; ETSY DOES NOT PRE-SCREEN SELLERS AND THEREFORE DOES NOT GUARANTEE OR ENDORSE ANY ITEMS SOLD ON ETSY OR ANY CONTENT POSTED BY SELLERS (SUCH AS PHOTOGRAPHS OR LANGUAGE USED IN LISTINGS OR SHOP POLICIES); “CAMILLE, ETSY INC. This calls task Etsy and the shop using its service, Magic Tribal Hair. Both engage in various business practices that ultimately result in a buyer or buyers being taken advantage by one or both named entities. Though I’d like to say it pains me to do so, the handling by Etsy of this Issue with Magic Tribal Hair has resulted in that ship...

Dear Howard Schultz, We’re writing from Bucks Ad School in England with an idea to promote Starbucks with a social mission. Starbucks have been so successful in London, that theres probably a store on every high street. This presents you with a great opportunity that no other coffee shop could replicate. London’s streets serve as a place to sleep for about 7,500 people every year, we believe you can support the homeless getting back into work, helping them to afford a place of their own with safety and security. A major issue preventing homeless people getting a job, is the lack of an address needed when applying. With the great number of address’s you have in London, we propose that stores act as a postal service for homeless people seeking jobs. They would use the store’s address...