The reason for my complaint is regarding a matter that began a couple of months ago. I went to the front office of my apartment complex in order to inquire if a parcel I'd been expecting had arrived. When I entered the room where parcels are held, I came across the mailman. The mailman asked me my apartment number and I told him. The mailman then, questioningly, stated my last name. After I confirmed my name the mailman told me that I need to take all of my mail out of my box or he would start returning my mail to sender. I live by myself and have chronic medical conditions that leave me fatigued and in pain; I don't frequently get to my mailbox. On 12/8/16, I went to get the mail from my mailbox and there wasn't any mail inside of the box and the side the mailman inserts the mail through...
Consumer Complaints
Dear BNZ
I am writing this victim impact statement to you because the courts probably won’t let me read it.
I want you to know what it has been like to have been a customer with your bank over these past years.
As you know I am in financial hardship. I have a debt to the bank for a little more than $6200.00 or so say the Disputes Tribunal order that is now against me.
When I wrote to you in 2013 to offer a settlement for the credit card debt, you withheld the interest for just three months. That did nothing to help make things a little less stressful.
Time went on and I sent you two cheques and repayment plans, you returned them and would not accept any payment arrangement. You sent the debt to your debt collection agents EC Credit Control (NZ) Ltd. (ECCC).
They forced...
3,846
To the very tired looking woman working at Walmart on Tuesday night, I'm sorry.
I let my son push the cart and told him to hurry because it was getting late. And I'm sorry I did.
He ran a little and didn't look where he was going. And I'm sorry I wasn't watching.
He ran the cart right into your side. I'm sorry I couldn't stop him in time.
You didn't even look surprised, just hurt, like this had happened before. I'm sorry this has happened again.
I appologised, and I asked my son to apologize, and you barely met our gaze, and mumbled you were alright. Like you were to tired and hurt and angry to look at us. I'm sorry our apology was so inadequate.
I'm sorry our eagerness to get our shopping done caused you harm and anger and depression. If I could go back and change...
3,354
FOREST HORRORDAYS ..A Real Tale of Robin the Poor to Pay the Rich
I would like to start out by saying you have a very beautiful and peaceful retreat at your Sherwood Forest location. I was in such awe at how lovely it looked but our experience was the most awful and disgraceful experience I have had in my adult life. Your site is let down the the inability of your managers and staff to handle situations that cause for discretion and care.
This holiday was booked for MR. X and myself (I am his carer) for Monday the 12th of December through Friday the 16th of December. However, I am writing this from my home. This was to be the first holiday that MR. X has had in over 25 years. MR. X suffers from Agoraphobia and severe anxiety. It has taken us 5 years of building up of confidence...
3,061
Dear Mr. Gladshteyn
It is regrettable that after being an Everlast customer since 2010, I am forced to write this letter both to express how disappointed I am .......
Remainder of letter retracted pending resolution of long-term customer service issue.
redbeard (Ed H*****)
4,639
Dear all postal services in Germany, this letter is for you (esp. if your name is DHL or DPD. GLS, you chill.),
To me it is a huge problem when you actually question making those amazon prime online purchases meant to make your life easier (which normally should be a godsend for a freelancer working from a home office half the time) or having people mail things to you for fear that it will: a) arrive too late, b) you will have to chase your package down yourself, or c) it will just never arrive at all. All three scenarios have happened to me multiple times since living in Germany.
Now sit down boys and girls of the German postal service and grab a cuppa, because do I have a story for you. It's the tale of the little package that couldn't and took 12 days (and counting) to get...
3,842
I am writing to formally complain about your undated letter which I received today threatening to register me with credit reference agencies.
We have repeatedly complained about the poor customer service received from BT since we transferred our phone and Broadband on 24th May this year when we moved house to our new address above. Our experience of your customer service has been truly appalling.
To summarise our complaints:
1. We arranged for our phone to be transferred to our new address on 24th May; our order number was VOL 012121991259413. It took nearly seven weeks before BT bothered to re-instate a previously connected line in the property, and a further two weeks for the internet to be provided. We were told by your staff that the telephone transfer was separate...
6,577
Dear BOL,
Its glad to know that finally we have a Pakistani News Channel that claims to bring a positive change through their news and other content. But is it actually way different than other channels, is it actually the no.1 news channel of Pakistan as it claims to be? or is it just a hipe to get higher ratings?
I accept the fact that BOL has the best setup among all TV channels in Pakistan and I believe it will be something different to watch.
But my request to you is that don't treat your employees the way other channels do. Don't torture them with long shifts with no over time. If you claim to be different then prove to be different too.
Being a no.1 channel, your responsibility is not just to highlight the injustice, inequity, corruption etc in the society but also to...
4,188
Dear Diggs.
Firstly, I want to make it clear that all the things in this letter are purely from my
experience, however I do believe that the situation is the same for many others.
Although I cannot speak for them I believe that many people will agree with what I
say.
The first point I would like to make is how disgusting it is that anyone who drops out
of university and moves home is still required to pay the rent. I know they have
signed a legally binding 44 week contract, however they shouldn’t have to do that to
begin with. These people are mostly 18 year olds. I know this makes them adults but
they are still mentally very young. It is hard for an 18 year old to know what they
want in the next few years, and forcing them into a legally binding contract that...
3,292
This is an open letter to the President of Tmobile Mr. John Legere, as well as to Samsung so they can also see how mobile companies are handling and treating their customers during the Note 7 debacle.
My name is Jared. On launch day of the note 7 my wife and I excitedly went to Tmobile to transfer our service to them and get the note 7. We loved our phones and even when the recall happened we didn’t want to give them up until we noticed they were growing hotter. Reluctantly we called and ordered our loaner phones.
Little did we know this was the start of hell from Tmobile. When we got the replacement phones in the mail, my wife noticed there were no return instructions and also one extra s7 we did not ask for. She called up customer care just to see what needed to be done to...
3,286