An Open Letter to YouTube Music: A Call for Improved User Experience

Subject: An Open Letter to YouTube Music: A Call for Improved User Experience
From: Peter
Date: 5 May 2023


Dear YouTube Music Team,

As a long-time user and an ardent fan of your platform, I have always appreciated the content and features that YouTube has offered. The decision to consolidate my music streaming experience by switching from Spotify to YouTube Music seemed logical, given your strong reputation in the online video domain.

However, upon making the transition, I was left feeling disappointed by the user interface and overall experience with the YouTube Music app. With all due respect, I believe that being a part of the Google family warrants a higher level of quality and functionality in your products, especially when compared to the competition.

To begin with, the YouTube Music interface appears cluttered and less intuitive than Spotify's, which makes it difficult to navigate and discover new content. Additionally, the organization of playlists and albums is not as smooth as one would expect from a Google product. As a result, the overall user experience suffers, making it less enjoyable to engage with the platform.

Moreover, the recommendations and personalized playlists on YouTube Music seem to lack the accuracy and relevance that Spotify offered. It's crucial for users to discover new music that aligns with their tastes effortlessly. As of now, YouTube Music falls short in this regard.

I understand that creating and refining a product is a complex process that requires constant feedback and improvement. I write this open letter not as a critic, but as a passionate fan of your platform who believes in your potential to offer an unparalleled music streaming experience. By addressing the shortcomings in the user interface and enhancing the overall user experience, you can create an even stronger community of users who will appreciate and champion YouTube Music.

Thank you for taking the time to consider my feedback. I look forward to witnessing the growth and evolution of YouTube Music, and I am confident that with your talent and dedication, you will be able to create a product that truly rivals the competition.


A Loyal YouTube Enthusiast