More Open Letters

Dear Alexandre,

Can I call you Alexandre? I hope you don’t mind if I call you by your...

4,329

The MD/CEO Coca Cola Nigeria and Worldwide Sir/Madam

Let me start by saying a ‘Big kudos...

8,982

Dear Customer Service Provider,

My role in the Customer Service industry is that of your...

4,412

Mr Buckely,

I have left BT because of the way the company treats its...

4,889

An Open Letter to Smarsh Customers:

Actiance wants to make you aware of a recent change...

4,871

I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...

7,187

Dear BlackBerry,

I noticed yesterday that you took the time to pen an open letter to the...

3,999

Dear Airline Industry,

The time has come for you to start listening to travelers’...

3,862

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

3,903

We all know that innovation is key to long-term business survival and success, and yet most...

4,616

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