More Open Letters

The MD/CEO Coca Cola Nigeria and Worldwide Sir/Madam

Let me start by saying a ‘Big kudos...

8,354

Dear Customer Service Provider,

My role in the Customer Service industry is that of your...

3,892

Mr Buckely,

I have left BT because of the way the company treats its...

4,252

An Open Letter to Smarsh Customers:

Actiance wants to make you aware of a recent change...

4,377

I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...

6,733

Dear BlackBerry,

I noticed yesterday that you took the time to pen an open letter to the...

3,480

Dear Airline Industry,

The time has come for you to start listening to travelers’...

3,357

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

3,450

We all know that innovation is key to long-term business survival and success, and yet most...

4,064

We all know that innovation is key to long-term business survival and success, and yet most...

3,657

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