More Open Letters

Mr Buckely,

I have left BT because of the way the company treats its...

3,906

An Open Letter to Smarsh Customers:

Actiance wants to make you aware of a recent change...

3,944

I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...

6,157

Dear BlackBerry,

I noticed yesterday that you took the time to pen an open letter to the...

3,104

Dear Airline Industry,

The time has come for you to start listening to travelers’...

3,010

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

3,099

We all know that innovation is key to long-term business survival and success, and yet most...

3,704

We all know that innovation is key to long-term business survival and success, and yet most...

3,279

Dear Valued Customers:

Recent developments in the North American sodium sulfate market...

4,348

Dear Customer Service;

I don't WANT to abuse your employees and be rewarded for gaming...

3,141

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