Travel

Anyone who has ever met me can attest to my exceptionally laid back nature but there are some things that I feel cannot be ignored and it just so happens that one of your Thomson Holidays has become a prime example for me; bad customer service. After a difficult year my partner and I thought it was time for a break. We walked into our local Thomson Holidays store and booked an all inclusive platinum resort in Bulgaria, complete with ocean view, 24hr doctor and multiple hotel restaurants; a place highly recommended by the staff for its plethora of activities, local bars and restaurants as well as the wonderful views. This was key for us as we like to “do stuff” on holiday rather than sit by the pool and relax. 8 weeks later and we finally land at the Burgas Airport in Bulgaria around...
1,780
Dear Mr Branson It is with deep regret that I feel compelled to bring to your attention a formal complaint with regards to my most recent experience with Virgin Atlantic. As a man who always appears proud of the services his company provides I hope you will agree that the treatment we received did not meet the Virgin Company standard. In mid-October 2014 I booked direct return Virgin Atlantic tickets for myself, my partner and our 11 month old from LAX to London Heathrow to return to my home country for Christmas. Despite not being actual Virgin flights, they were operated by your strategic partner Delta, I paid the premium to take flights with a name that I trusted confident that the partnerships your company had formed would afford me the same quality of service I had come to...
5,780
Dear Jet Airways, We are waiting for your condolence call. We know that if you had personally known the deeply loved pet cat who passed away while she was under your care that you would have called already. Obituary for James Dean: James Dean was a beautiful grey striped Indian cat with beautiful eyes who belonged to a Japanese born Desi girl, Preeti Varma. The adorable tomboy was mistaken as a male kitten…hence the name…but the name stuck. James was a little daredevil trouble maker like her namesake. Preeti’s flatmate, Gigi Bedi, nicknamed her JarJar after the goofy Starwars movie alien character, and she certainly had a goofy side too. Before we took her for the cremation we were giggling about each precious memory we had of the little fur ball that stole our hearts...
2,466

Pages