More Open Letters

Today, EMC announced SourceOne, another replacement for its email archiving product EmailXtender...

2,242

Dear Alexandre,

Can I call you Alexandre? I hope you don’t mind if I call you by your...

2,086

The MD/CEO Coca Cola Nigeria and Worldwide Sir/Madam

Let me start by saying a ‘Big kudos...

5,444

Dear Customer Service Provider,

My role in the Customer Service industry is that of your...

2,012

Mr Buckely,

I have left BT because of the way the company treats its...

2,109

An Open Letter to Smarsh Customers:

Actiance wants to make you aware of a recent change...

2,451

I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...

2,631

Dear BlackBerry,

I noticed yesterday that you took the time to pen an open letter to the...

2,060

Dear Airline Industry,

The time has come for you to start listening to travelers’...

1,913

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

1,948

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