Dear Mr Willis
I have to say it’s rare these days to find customer service that makes one smile, let alone customer service that makes one want to write to a company or individual on the level of service unless it’s to make a complaint.
The level of service I received from Zan Lang when purchasing a second hand vehicle from Buffalo Toyota not only made me smile but went far and beyond the call of duty!
I have to empathise this was not a new car or a hugely expensive car – probably a mid-ranged used car.
Having found a car my first surprise was when Zan actually cancelled my test drive because he’s noticed something wasn’t 100% right with the car. He send the car off to be checked/fixed, offered to show me other vehicles and I continued my search but a week later he was willing...
Lifestyle
March 3, 2015
As you may have heard, several of the great local shops in Chester County and along the Main Line have recently been bought up by big national companies backed by Wall Street money. At Conestoga Collision we never imagined that our industry would turn into fresh meat for hedge funds. But, to some, it has. At Conestoga Collision, we believe that the health of a stock price or hedge fund should not depend on skimping on the quality of parts or labor used to repair your vehicle after an accident. Furthermore, we believe that healthy communities tend to thrive when local business is kept local.
Whether you are paying directly or using insurance to cover your collision repair costs, choosing the right repair facility matters. Whether you choose Conestoga Collision or...
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Dear Premier
Back in October 2012, I wrote to you requesting assistance with giving automotive enthusiasts a place to enjoy their hobby and legitimate past-time. At that time you supported us and kindly arranged a meeting with both Police and Transport. During this meeting, Transport representatives were fantastic, while Police representatives were aggressive and not to be reasoned with. At the time, I decided that it would be better to simply avoid crossing paths in future.
Yesterday, I organised one of the biggest events for car enthusiasts that Queensland has ever seen, at the Rocklea Showgrounds. Over 1200 vehicles attended from a range of enthusiast disciplines from four wheel drives to classics, drag cars, Japanese, and supercars. The Australian Confederation of Motor Clubs...
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Dear Momma,
I just judged the sh*t out of you.
And not just because you left your three-year-old son in the car by himself. With the doors unlocked. And the engine running. (Because can we all just agree that this is definitely not a smooth move?)
No, I just judged you because you did not appreciate my attempts to correct your mothering.
How dare you roll your eyes at me when I glared at you through the window of the gas station. What gall you had to sigh deeply when I mouthed “Is this your kid?” And the nerve of you not rushing out to embrace me with gratitude when I shouted “You shouldn’t leave him in the car like that!”
Don’t you know that I’m the best mother in the history of the world? Don’t you know my children are well-mannered and well-nourished and well-behaved?...
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I wanted to share my daughter's story with you, in case there is someone out there who needs to hear it.
Our nightmare started, in December of 2014, when my fourteen year old daughter told me that she'd been thinking of taking her own life. This wasn't an idol threat, she meant it, and she was telling me because she didn't want me to leave her alone...she didn't trust herself.
Thus began our quest to discover what was wrong with her.
Kayla had been a joyful, happy child since the day she was born. She woke with a smile on her face and went to bed smiling. Her favorite phrase was "This is the best day of my entire life" and she had many of those days. She loved music and when she wasn't singing along to a song, she was making up her own. She sang throughout the day, she...
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Dear Premier Clark,
Re: Sustainable Funding for Transportation in Metro Vancouver
We are writing this letter to share information with the Province related to sustainable funding for transportation and to encourage support for the existing Mayors' Investment plan. We hope that it will continue to be considered by the Province despite the recent plebiscite outcome.
The Real Estate Foundation supports real estate and land use practices that contribute to resilient, healthy communities and natural systems. We provide funding to non-profit organizations working to enable positive change in communities across British Columbia. Built Environment Sustainability is one of our five grant program areas. We fund research, education and law reform initiatives that help contribute to efficient,...
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Dear Minister, Every year leading up to the Antarctic whaling season, the Governments of Australia, New Zealand, The Netherlands and the United States of America ask both parties in the struggle over the sanctity of the Southern Ocean Whale Sanctuary to show restraint. It’s an easy way to skirt taking any actual responsibility for the clashes that occur in the Antarctic– why enforce the law against poachers when it’s so much more convenient to just ask them to play nice? I admit that I had a glimmer of hope when you made a pre-election promise that an Australian Customs Vessel (ACV) would be sent to the Southern Ocean this season. It was a welcome move that gave me great comfort, especially after my vessel, the Bob Barker, was rammed repeatedly by the much larger Japanese factory whaling...
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Dear ENVI Committee,
On 19 February you have to make an important decision on the future of the EU ETS. The Commission has proposed that 900 million allowances due to be auctioned at the beginning of this phase of the ETS be held back and returned to the market before the end of 2020. The objective is to remove a good portion of the allowance surplus that currently exists in the trading system and is putting extreme downward pressure on the resulting price of CO2 emissions. This isn't a full solution to the problems that confront the trading system, but it is the only politically possible route forward that has been identified. It will provide the necessary breathing room for a more structural approach which must come over the next two years and which will cover the period through to...
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Dear Premier McGuinty,
Today is World Environment Day. To honour the occasion, I hope you will reconsider your government’s actions to undermine our environmental protections.
The omnibus budget bill (Bill 55) proposes changes to 69 acts, including eight environmentally significant laws affecting the Ministry of Natural Resources.
It is wrong to bury significant changes to environmental protections in a 327-page budget bill. The public has a right to comment on legislation that protects our communities and our natural heritage.
Many people share my concern. In less than 24 hours, over 1,000 people signed our petition calling on your government to remove all references to amendments to Acts administered under the Environmental Bill of Rights from Bill 55.
I’ve attached...
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Dear Sir,
With reference to the news report "Govt move to soothe tempers-Union minister orders report on asbestos unit" and pursuant to my first conversation with you on the issue of asbestos industry in India, I recollect that you were quite aware of the hazards of this mineral fiber and how its safe and controlled use was impossible. As a result some 55 countries have banned it. The list of countries that have banned and restricted it is attached along with few pictures of protest against the proposed plant in Bihar.
The researchers suggest the asbestos cancer pandemic may kill more than 10 million people in total before asbestos is banned globally. (Sourced: LaDou, J., Castleman, B., Frank, A. et al. (2010). The Case for a Global Ban on Asbestos. Environmental Health...
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