Consumer Complaints

Hey Ebay! I am writing in relation to your poorly-worded advertising. A clear breach of the Trades Descriptions Act. I was under the impression I could find anything on your website. I mean over the years I have stumbled upon some questionable yet interesting items. I used to be impressed by your range and variety, a blessing and a curse. So after hearing today that Tesco will be removing certain sugary products from their shelves in order to tackle childhood obesity I was outraged. Why should we all suffer?! I love Ribena and am very much astonished that I will no longer be able to purchase it at my local Tesco. I decided I needed to protest. I wanted to dress up as a Ribena bottle in protest again the banning. I was going to parade around the store like Superman on a...

I am one of thousands of sellers using eBay, who is at the end of my tether about the lack of support that is being offered, with regards to buyers who are making fraudulent claims and demanding unjustified refunds. I have done everything that I can to try to reduce the risk of an unhappy customer. I have read your “Sellers Protection” policy, I have followed your guidelines to the letter. I have been open and honest about the description of my product, listed every piece of information about my product and done everything within my power to play by the rules set out by eBay. However, on this particular occasion, the buyer did not read my advert correctly, demanded a refund and opened a case against me. Despite supplying supporting evidence to eBay, which: confirmed that...

Dear Cap­tain Dick­weed, When I met you at the im­pres­sion­able age of 16, I had stars in my eyes. Wow, I said. Look at that sexy mid­dle 20’s guy drink­ing straw­ber­ry hill and smok­ing weed. Lit­tle did I know, you were a dead­beat dad to your old­er chil­dren? Lit­tle did I know, you still lived with your par­ents? Lit­tle did I know, you were im­ma­tu­ri­ty wrapped in ir­re­spon­si­bil­i­ty? I was too busy be­ing ex­cit­ed that you would want me. I was aban­doned by my moth­er and in line to be thrown out by my fa­ther. You, be­ing 10 years my se­nior, looked like my knight in shin­ing ar­mor. My teenage re­bel­lion against au­thor­i­ty fit quite well in­to your world. Your re­fusal to ma­ture and my lack of ma­tu­ri­ty were great bed­mates. You, 26, nev­er stopped to con­sid­...

Dear Every Single Business Owner That Is and Ever Will Be, As a potential customer of your business I want you to know something important: I will still buy your products if you need to increase the pricing in order to ensure worker safety and dignity. Too many times I have heard captains of industry explain away horrific worker conditions and literally criminal behavior all in the name of keeping prices down. You may think that as a consumer I am motivated solely by price, but that is incorrect. If I hear a company treats their workers well, I am more likely to purchase their product over a cheaper-priced item from a competitor. The reverse is also true. If I hear a company treats their employees poorly, then I am more likely to buy a more expensive product from a competitor...